Epicor vs NetSuite: An In-Depth Comparison

John Schrijvers

John Schrijvers

Group CEO

Table of Contents

When businesses weigh their options for cloud ERP solutions to elevate their operations, two prominent names often emerge at the forefront: Epicor and NetSuite. Navigating the intricate world of software comparison can seem daunting, but a detailed analysis can empower businesses seeking to enhance efficiency through technological means. Epicor and NetSuite both offer a spectrum of services designed to harmonize business processes, yet their capabilities, pricing, and customization options differ. In this discussion, we will dissect the features, advantages, and industry-specific offerings of these platforms, providing clear insights to help companies align their software investments with their strategic objectives.

Key Takeaways

  • Explore the diversified services provided by Epicor and NetSuite in the realm of cloud ERP.
  • Examine the cost structures and determine which solution offers the best value for your business.
  • Compare the industry-specific solutions and assess which software better caters to your sector’s needs.
  • Discuss the deployment options available, contrasting cloud-based and on-premises models.
  • Analyze user experiences to evaluate the software’s ease of use and customer support.
  • Consider the differing approaches to financial management and compliance of both systems.
  • Delve into the inventory and supply chain capabilities critical to operational excellence.

The Growing Need for Advanced ERP Solutions

In today’s rapidly evolving business landscape, the integration of advanced ERP solutions is becoming less of a luxury and more of a necessity. Companies are looking for ways to handle burgeoning data volumes, optimize business processes, and streamline workflows. The emergence of ERP platforms such as Epicor and NetSuite is in direct response to these needs, offering robust functionalities that foster business optimization through automation and real-time reporting.

For organizations ranging from mid-sized to large, the benefit of utilizing an ERP system lies in its capacity to improve accuracy in data management and provide actionable insights. This is crucial for making informed business decisions that can significantly affect the bottom line. Both Epicor and NetSuite stand out by providing these advantages, but they each bring unique benefits to the table, making them preferred choices depending on specific business requirements.

  • Epicor aids with streamlining operations, specifically targeting manufacturing, distribution, retail, and services industries.
  • NetSuite offers comprehensive, cloud-based management tools suitable for a wide range of sectors, including retail, media, and nonprofits.
Features Epicor NetSuite
Deployment Options Cloud-based SaaS and on-premises Primarily Cloud-based SaaS
Industry Specialization Manufacturing, Distribution, Retail Retail, Media, Nonprofits, Wholesale Distribution
ERP Core Strengths Flexibility and Customization Global Reach and Scalability
Real-Time Reporting Available Advanced and Comprehensive
Automation Capabilities High High with an emphasis on cloud-based efficiency

Adopting either Epicor or NetSuite offers transformative potential, automating key processes that once consumed considerable time and resources. This capability to automate not only simplifies the complexity of massive data flows but also elevates the standards of real-time reporting, critical for today’s demand for immediacy in business intelligence.

At the core of these ERP systems is the goal of enhancing operational efficiency. The result is clear: business optimization—achieved through the strategic employment of both Epicor and NetSuite—is revolutionizing the manner in which businesses manage and interpret data, leading to more agile and informed decision-making processes.

History and Evolution: Epicor and NetSuite Beginnings

The landscape of business software has experienced significant strides over time, with some of the most notable being the evolutionary journeys of Epicor and NetSuite. These transformations have not only shaped their own trajectories but also the broader sphere of ERP evolution. From their nascent stages to their present-day comprehensive cloud ERP offerings, these two entities have redefined the business software experience.

NetSuite: A Journey from Simple Accounting to Comprehensive Cloud ERP

NetSuite’s inception witnessed the birth of a tool designed to manage accounting tasks over the web. It was a pioneering force introducing cloud computing to business finance management. Fast-forward to today, and you observe NetSuite’s metamorphosis into a multifaceted entity. Oracle’s acquisition marked a significant pivot, enhancing NetSuite’s capabilities, ranging from financial planning to omni-channel commerce, manifesting a comprehensive cloud ERP solution that serves a diverse spectrum of enterprises.

Epicor: Decades of Business Software Experience

Conversely, Epicor has had a longer road, entrenched in the evolution of business software since 1972. Epicor’s growth, impelled by strategic mergers and consistent innovation, has allowed it to present an array of solutions within its ERP systems. The journey from providing foundational business tools to now offering holistic and sophisticated software suites underscores Epicor’s enduring legacy and dedication to enhancing user experience across sectors.

Comparison between the pioneering stages and the present-day solutions of Epicor and NetSuite reveals the remarkable progress within ERP space:

Aspect NetSuite’s Evolution Epicor’s Evolution
Beginning Accounting Software Business Software Solutions
Transformation Global Cloud ERP Suite Multi-faceted ERP Systems
Oracle Acquisition Refined Pricing, Expanded Market Reach N/A
Offerings Financial Planning, Omni-Channel Commerce CRM, SCM, ERP
Target Market SMBs to Large Enterprises Varied Industries Including Manufacturing and Retail

Both Epicor and NetSuite have not only survived but thrived by embracing change and proactively adapting to the dynamic ERP landscape. Their longstanding commitment to growth and their ability to meet the evolving demands of businesses endow them with prominent roles in the ongoing narrative of ERP evolution.

Understanding Cloud ERP: An Overview of Software Services

The proliferation of cloud ERP software has revolutionized the way businesses handle financial management and strive for operational efficiency. At the forefront of this technological advancement are solutions like those provided by Epicor and NetSuite, which not only streamline crucial business processes but also offer strategic insights into a company’s fiscal health. In this section, we delve into the core services that embody the essence of cloud ERP and why they are critical in today’s fast-paced, data-driven commercial landscape.

  • Financial Planning and Analysis: Clear, accurate financial forecasting and budgeting are essential. Cloud ERP software facilitates these tasks with heightened precision and real-time data integration.
  • Accounting and Financial Management: Simplifying complex accounting practices, cloud ERP systems ensure compliance with regulations while providing comprehensive tools for ledger management, accounts payable/receivable, and asset management.
  • Order Management: Handling sales orders, pricing, rebates, and returns efficiently, cloud ERP platforms enable firms to maintain customer satisfaction and manage revenue processes effectively.
  • Procurement: Streamlining purchasing processes, these systems enhance supplier negotiations and contracts, procure-to-pay cycles, and overall strategic sourcing.
  • Project Management: Delivering real-time visibility into project status and resource management, cloud ERP aids in keeping projects within budget and on schedule.
  • Compliance and Risk Management: By regularly updating with the latest regulations, cloud ERP software helps businesses monitor risk and maintain compliance without extra overhead.
  • Business Intelligence: With dynamic reporting tools and customizable dashboards, these systems transform raw data into actionable insights, fostering informed decision-making at all organizational levels.

Cloud ERP platforms exemplify how integrating various business processes into a single source of truth not only amplifies efficiency but also cultivates an environment for strategic growth. The agility afforded by cloud solutions confirms that organizations equipped with such sophisticated tools are poised to navigate the complexities of modern markets with confidence and ease.

epicor vs NetSuite: Main Offerings and Industry Specialties

When it comes to enterprise resource planning (ERP) software, the specific needs of different industries drive the development of complex and nuanced features. This is where the industry specialties and main offerings of Epicor and NetSuite come into sharp focus. By examining each platform’s diverse feature set and implementation options, businesses can align their unique market needs with the right technology partner.

NetSuite’s Extensive Feature Set and Diverse Clientele

NetSuite’s cloud ERP solutions are renowned for their comprehensive feature set which caters to a gamut of business processes across various sectors. With a focus on automation and real-time data, NetSuite empowers businesses in retail, media, nonprofits, manufacturing, and wholesale distribution with tools to streamline their operational workflow.

Epicor’s Industry-Specific Solutions and Implementation Options

Epicor steps up to the plate with its targeted industry solutions, especially pronounced in sectors such as manufacturing, distribution, retail, and services. Alongside its robust cloud offerings, Epicor differentiates itself by also providing on-premises deployment, adding an extra dimension of flexibility for companies that prefer or require on-site software management.

Features NetSuite Epicor
Inventory Management Advanced tools for tracking and optimization Industry-focused features for varied verticals
Financial Tracking Real-time visibility and insightful reporting Detailed financial modules and compliance options
E-commerce Integration Multichannel support and online storefronts Connected experience across sales channels
Implementation Options Cloud-based deployment Both cloud and on-premises deployment
Clientele Diversity Extensive range across multiple industries Concentrated with industry-specific expertise
Main Offerings Comprehensive ERP suite with a global footprint Customizable solutions with hybrid implementation

By delving into this comparison, businesses are better equipped to choose the ERP system that not only matches their current operational requirements but also supports their growth trajectory with adaptable and specialized tools.

Deployment Models: Cloud-Based vs On-Premises Solutions

Understanding the nuances between cloud-based solutions and on-premises deployment is essential for businesses aiming to leverage ERP systems effectively. NetSuite operates primarily in the cloud realm, offering SaaS products renowned for their scalability and ease of integration—a boon for companies seeking to minimize their IT footprint. Epicor, however, caters to a broader spectrum, venturing beyond cloud offerings to provide the traditional on-premises deployment, thus appealing to organizations that prioritize data control and customizability.

Opting for a cloud-based service often translates to a lower total cost of ownership, as it eliminates the need for substantial upfront hardware investments and ongoing maintenance costs. Furthermore, it facilitates a mobile workforce with remote access to necessary applications and data, positioning SaaS as a choice facilitator of business continuity and agility.

On the flip side, on-premises solutions present an environment where data remains within the physical confines of an enterprise, offering a sense of control and security some businesses may require, particularly in industries subject to stringent regulatory compliance.

Deployment Option Cloud-Based Solutions (NetSuite) On-Premises Solutions & SaaS (Epicor)
Initial Cost Lower due to subscription model Higher due to hardware and server investments
Maintenance Provider manages updates and security patches Managed by in-house IT staff, offering more control
Customization Level Standardized with some customization options Highly customizable, catering to specific business requirements
Scalability Easily scalable with business growth Scalable but may require additional physical infrastructure
Data Access Accessible from any location with internet access Typically accessible only within the corporate network
Security Dependent on the provider’s security measures Controlled internally, subject to company’s security protocols

In conclusion, both deployment models present unique benefits tailored to different business needs and preferences. Cloud-based solutions like NetSuite’s SaaS products offer undisputed advantages in terms of accessibility and cost-effectiveness, while Epicor’s dual approach of providing both on-premises and cloud services ensures that businesses not ready to fully commit to the cloud can still modernize at their own pace, maintaining a grip on their data and infrastructure.

User Experiences: Interface and Ease of Use

When selecting an ERP solution, the user experience is pivotal in ensuring that the workforce can adapt quickly and efficiently, translating into productivity gains. A user-centric interface design and ease of use are not just niceties but necessities for modern businesses who demand responsiveness from their software solutions. Both Epicor and NetSuite have carved out reputations for delivering on these fronts, but they cater to distinct preferences and requirements in the realms of accessibility, personalization, and support.

Accessibility and User-Friendliness of NetSuite

NetSuite shines with its streamlined interface design, aiming to reduce the learning curve for new users. Renowned for its ease of use, NetSuite facilitates quick onboarding and daily operations with minimal fuss. A layout that promotes user-friendly navigation, coupled with accessible support resources, underscores its commitment to a seamless user experience. Below we compare the aspects of user experience and interface design between NetSuite and Epicor.

Epicor’s Intuitive Design and Customization Capabilities

Epicor stands out for its emphasis on customization, empowering users to tailor their experiences to align with specific workflow requirements. Its intuitive design ensures that despite the depth of customization available, users are not overwhelmed. This balance between complexity and user-friendliness establishes Epicor as a formidable option for businesses that value a more hands-on approach to their software environment.

Feature NetSuite Epicor
User Interface Clean and intuitive Customizable and detailed
Learning Curve Shorter for new users Varies based on customization
Support & Training Extensive resources available Robust support system
Navigation User-friendly User-friendly with guidance
Customization Standard with options for tailoring Highly customizable
Workflow Management Simplified and automated Streamlined with customization

Both NetSuite and Epicor demonstrate a strong commitment to enhancing the user experience. While NetSuite garners praise for its immediate accessibility and ease of use, Epicor offers depth in interface design through unparalleled customization capabilities. Decision-makers should weigh these differences alongside their team’s specific needs to determine which ERP platform will integrate most naturally into their business processes.

Financial Management and Compliance: A Critical Comparison

In the realm of ERP software, two giants stand out for their exceptional financial management capabilities. With the focus on compliance and real-time transparency, financial leaders are turning to robust systems that can not only keep pace with the rapid transactions of today’s markets but also maintain the stringent standards of accounting and tax regulations. Both NetSuite and Epicor have solidified their reputations in this arena, each offering advanced tools to afford their users a clear financial advantage.

NetSuite’s Real-Time Financial Transparency and Forecasting

NetSuite provides a panorama of financial clarity enhanced by automation to streamline core financial processes. This powerful suite offers transparent, real-time access to financial data, permitting users to conduct thorough analyses, project future trends, and make informed decisions swiftly. The accuracy of NetSuite’s forecasting combined with its commitment to compliance facilitates strategic planning and ensures adherence to local and international financial regulations.

Epicor’s Comprehensive Accounting and Tax Solutions

Epicor delivers meticulous control over accounting processes with its comprehensive suite, built to cater to the nuanced needs of tax management. Epicor’s approach is geared towards ensuring that businesses are aligned with industry and country-specific compliance standards, thereby mitigating risk. The deep analytics and tax management capabilities within Epicor are pillars for entities requiring precision and reactivity to the complexities of global finance.

  • Automated financial workflows reinforce financial management practices.
  • Tools for maintaining compliance are baked into both systems, mirroring the legal landscape.
  • Real-time transparency in reporting gives executives a powerful lens into their enterprise’s financial health.
  • Diverse accounting features accommodate various business models and industries.
  • Efficient tax solutions ensure accurate financial reporting and contribute to strategic planning.

By integrating such advanced features, NetSuite and Epicor are at the forefront of the financial management revolution, offering entities the chance to leap forward into a domain where data is not just a resource but a beacon guiding strategic financial foresight.

Inventory and Supply Chain Management: A Closer Look

When it comes to inventory management and supply chain optimization, the intrinsic capabilities of ERP solutions can significantly enhance business processes. By leveraging sophisticated tools provided by NetSuite and Epicor, businesses can embrace a more streamlined approach to their production and logistical challenges. In this modern business era, having tools that allow for comprehensive inventory oversight and predictive supply chain analytics are not just luxuries—they are necessities for maintaining competitive advantage. This section delves into how both NetSuite and Epicor provide these crucial functionalities and their effects on operational efficiency.

NetSuite’s offering in this domain is designed to meet the dynamic needs of inventory management. With features such as accurate scheduling, automated purchasing processes, and real-time inventory visibility, NetSuite ensures that businesses can optimize their supply chain with considerable precision and agility. These elements collectively contribute to a supply chain that can adapt rapidly to changes in demand and supply conditions, offering an edge in market responsiveness.

Epicor’s approach to managing a warehouse and inventory also comes with its set of strategic advantages. The deployment of wireless warehouse applications signifies an emphasis on mobility and real-time data access within the logistical workflow. Epicor’s strategic pricing features further aid in inventory control and contribute to better resource allocation and increased productivity.

Feature NetSuite Epicor
Inventory Visibility Real-time Near real-time with wireless applications
Scheduling Accurate and automated Customizable to business needs
Purchasing Process Automated purchasing Enhanced with strategic pricing
Supply Chain Analytics Predictive forecasting tools Advanced analytics with dashboards

The role that better inventory and supply chain management plays in business cannot be overstated. By automating and optimizing these aspects, companies can not only reduce waste but also improve delivery times, customer satisfaction, and overall profitability. Both NetSuite and Epicor have made significant strides in this arena, offering comprehensive tools that can be tailored to the unique needs of businesses. As these systems continue to evolve and integrate deeper insights through analytics and AI, we can anticipate even more robust capabilities that will further redefine inventory control and supply chain management.

Customer Relationship and Human Capital Management

In the competitive landscape of business software, enhancing customer relationships and managing human capital efficiently stand as critical pillars for success. NetSuite and Epicor offer distinct functionalities to cater to these foundational aspects through their CRM and HCM modules. This section focuses on the power of CRM in fostering customer satisfaction and the role of HCM in streamlining human resources processes.

Boosting Customer Satisfaction with NetSuite CRM

NetSuite’s approach to customer relationship management encompasses a variety of features designed to consolidate customer interactions and drive loyalty. It provides a 360-degree view of the customer experience, integrating seamlessly with sales, marketing, and customer service functions to create a cohesive customer journey. Mobile accessibility ensures that customer data is available on the go, empowering sales teams to make informed decisions anytime, anywhere. Moreover, NetSuite CRM facilitates loyalty program management to retain and reward longstanding customers, thereby enhancing overall customer satisfaction.

Advancing Human Resources with Epicor HCM

Epicor’s human capital management module takes a comprehensive approach to employee management, centering on the need to attract, retain, and develop talent within an organization. HCM in Epicor is equipped with tools for effective job and service management, simplifying the hiring process and ensuring the alignment of employee goals with organizational strategy. Furthermore, the module’s bid handling capabilities provide transparency in contract management, enriching the experience for employees involved in project-based tasks. Epicor’s robust HCM solutions play a pivotal role in creating a streamlined HR environment conducive to growth and efficiency.

  • NetSuite CRM empowers businesses with tools for enhanced customer engagement and retention strategies.
  • Epicor HCM offers a suite of human resources management functionalities aimed at improving service delivery and talent development.

Pricing and Value for Money: Cost-Effectiveness of ERP Solutions

When it comes to selecting an ERP solution, assessing the balance between ERP pricing and the value derived from its deployment is absolutely crucial. Companies carefully consider cost-effectiveness to ensure they are making a worthwhile investment. NetSuite and Epicor both offer tiered pricing strategies designed to match their clients’ diverse requirements, yet they emphasize the long-term value for money that comes from streamlining business processes and enhancing operational efficiency.

On the other hand, Epicor tailors its ERP pricing to the unique needs of businesses seeking sector-specific solutions. Epicor’s cost structure is not publicly available, which allows for a more personalized approach to pricing based on the degree of customization and functionality required. Its value proposition lies not just in cost savings but also in its adaptable deployment models, suitable for businesses that have a mix of cloud-based preferences and on-premises requirements.

In summation, while upfront costs are an understandable consideration for any business, it is the long-term value—quantified by the cost-effectiveness of improved business processes and reduced manual effort—that truly defines the worth of an ERP solution like NetSuite or Epicor.


In the landscape of cloud ERP systems, the decision to align with either Epicor or NetSuite stands as a significant one, influencing the trajectory of business expansion and operational efficiency. This article has embarked on an extensive comparison, delving into the robust features, adaptable pricing strategies, and multiple deployment models of these industry leaders. As we navigate the plethora of options, it’s clear that both platforms have carved out substantial niches, ensuring that a diverse range of businesses can benefit from their advanced capabilities.

When considering an ERP software decision, the comparison reveals that while Epicor excels with its flexible deployment options and industry-specific solutions, NetSuite’s unified cloud-based model and breadth of features make it ideal for those seeking comprehensive financial management and real-time data access. It’s about evaluating which solution aligns best with your operational goals and industry needs while also fitting within your company’s financial framework.

With the ongoing growth of the cloud ERP market, the insights provided offer a foundation for decision-makers to determine the software that best furthers their strategic ambitions. Whether aiming for operational excellence, scaling up business operations, or enhancing customer and employee management, both Epicor and NetSuite present compelling arguments. It’s the careful weighing of these options that will lead to an informed choice, propelling businesses towards greater success in an increasingly connected and data-driven world.


What is the main difference between Epicor and NetSuite?

The main difference lies in their deployment options and focus areas. Epicor provides both cloud-based and on-premises deployment, with a strong focus on manufacturing and distribution industries, while NetSuite offers a cloud-based solution only, with a broader industry focus and an additional emphasis on financial and retail management.

Can Epicor and NetSuite be customized to fit specific business needs?

Yes, both Epicor and NetSuite offer customizable modules and features. Epicor is known for its flexibility and depth in customization capabilities, especially for manufacturing and supply chain processes, while NetSuite allows for a variety of customizations and configurations through its SuiteCloud platform to fit different business needs across multiple industries.

How does the pricing of Epicor and NetSuite compare?

Both Epicor and NetSuite offer tiered pricing models that depend on various factors such as the number of users, the modules needed, and the level of customization. NetSuite’s pricing starts from approximately $999 to $4,999 monthly, which can scale up with increased functionality. Epicor’s pricing also operates on a subscription basis but can vary greatly depending on whether the deployment is cloud-based or on-premises.

Are Epicor and NetSuite suitable for small businesses?

NetSuite was traditionally seen as ideal for mid-sized to larger enterprises but has become more accessible to small businesses due to flexible pricing models since Oracle’s acquisition. Epicor, while also suitable for large enterprises, can cater to small and medium-sized businesses (SMBs), especially those in manufacturing and distribution that require specialized ERP tools.

Which industries do Epicor and NetSuite specifically cater to?

Epicor is particularly strong in the manufacturing, distribution, retail, and services industries, providing tailored solutions for these sectors. NetSuite, on the other hand, serves a wide range of industries including retail, media, nonprofits, manufacturing, and wholesale distribution, with a comprehensive feature set designed to meet diverse business needs.

How do Epicor and NetSuite handle financial management and compliance?

Both ERP platforms offer robust financial management features with a focus on real-time transparency, forecasting, and compliance. NetSuite provides automated financial processes and compliance with local governmental regulations, whereas Epicor offers in-depth accounting, tax management capabilities, and industry-specific compliance features.

What are the capabilities of Epicor and NetSuite in terms of CRM and HCM?

NetSuite features a CRM system that aims to enhance the customer relationship journey, from contact management to loyalty programs and mobile accessibility. Epicor, while offering CRM functionalities, also provides a strong Human Capital Management (HCM) suite that includes service management, job management, and support for HR operations.

How do user experiences differ between Epicor and NetSuite?

NetSuite often scores well in terms of user experience, offering an accessible and user-friendly interface, and is known for its high-quality customer support. Epicor is also noted for its user-friendly design and provides extensive customization options, which could be particularly beneficial for businesses needing industry-specific workflows.

What are the benefits of cloud-based ERP solutions like Epicor and NetSuite?

Cloud-based ERP solutions provide numerous benefits, including real-time access to data, operational efficiency, scalability, and reduced need for in-house IT infrastructure and maintenance. They also support remote work environments and have the capability to be updated more frequently with new features and security measures.

Which solution is better for inventory and supply chain management: Epicor or NetSuite?

Both solutions offer sophisticated tools for inventory and supply chain management. NetSuite stands out with features that support dynamic inventory management and automated purchasing, while Epicor offers robust capabilities for warehouse management and strategic pricing, which can be highly beneficial for businesses with complex supply chain needs.


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